Privacy Policy

Last updated: March 8, 2026

This Privacy Policy ("Policy") describes how Quexz ("we", "our", "us") collects, uses, stores, and protects your personal information when you access or use the Quexz platform ("Platform"). By using the Platform, you consent to the practices described in this Policy.

1. Information We Collect

1.1 Personal Information

When you register or use our services, we may collect:

  • Full name and email address
  • Mobile number
  • Class and academic details
  • Login credentials and profile information

1.3 Automatically Collected Data

We may automatically collect:

  • Device information, IP address, and operating system
  • App usage statistics and pages accessed
  • Log data and cookies or similar tracking technologies

2. How We Use Your Data

Your personal information is used to:

  • Create and manage your account
  • Deliver and personalize educational content
  • Improve app performance and user experience
  • Send important updates, notifications, and service-related communications
  • Detect and prevent fraud, abuse, or misuse of the Platform
  • Comply with applicable legal obligations

3. Data Sharing

We do not sell or rent your personal information. We may share data with:

  • Cloud hosting and database providers
  • Analytics service providers
  • Government authorities, if required by applicable law

All third-party partners are contractually required to maintain the confidentiality of your data.

4. Children's Privacy

  • The Platform is designed for students, including those under 18 years of age.
  • Users under 18 must use the Platform under parental or guardian supervision.
  • We do not knowingly collect personal data from children under 13 without verifiable parental consent.
  • Parents or guardians may contact us at any time to request review or deletion of a minor's data.

5. Data Security & Retention

5.1 Security Measures

We implement reasonable technical and organisational measures to safeguard your personal information. However, no method of electronic storage or transmission is entirely secure, and we cannot guarantee absolute security.

5.2 Retention Period

  • Personal data is retained for as long as your account remains active.
  • Certain data may be retained as necessary for legal, tax, or dispute resolution purposes.

5.3 Account Deletion

You may request deletion of your account and associated data by contacting us at quexz.app@gmail.com.

6. Your Rights

Subject to applicable law, you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion of your account and personal data.
  • Withdraw consent for data processing, where applicable.

To exercise any of these rights, please email quexz.app@gmail.com. We will respond within a reasonable timeframe.

7. Cookies & Tracking

The Platform may use cookies and similar technologies to:

  • Enhance and personalise your user experience.
  • Collect usage analytics and performance metrics.
  • Remember your preferences and session information.

You may disable cookies through your browser settings. Note that doing so may limit certain features of the Platform.

The Platform may contain hyperlinks to external websites or services operated by third parties. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. Accessing such links is at your own risk.

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Updated versions will be published on the Platform with a revised effective date.

Your continued use of the Platform after the publication of a revised Policy constitutes your acceptance of the changes. It is your responsibility to review this Policy periodically.

10. Contact Us

For privacy-related questions or requests, please contact us at: